MARENOSTRUM XPERIENCE

FAQS

FIND ANSWERS TO YOUR DOUBTS

FAQS

CAN I CHANGE THE NAME OF A PURCHASED PASS?

Yes. Yes. Although our tickets are nominative, we allow the name change on certain dates. To do so and in order to avoid resale, which is illegal, it is necessary to pay the difference between the original purchase price and the price of the credit at the time of making the sale.
It is not possible to rename the contest entries or guests.
You can make the name change through this link www.marenostrumxperience.com/cambio-nombre.html

IF I CHANGE OF NAME THE PASS AND I HAVE BOUGHT THE MARK TO EXIT IS IT TRANSFERRED TO THE NEW OWNER?

Yes. Yes. The change of ownership of the pass supposes the total transfer of your purchases, like the entrance, the ticket to exist and recharge.

WHAT IS THE PARENTAL PERMISSION (AUTHORIZATION TO MINORS)? WHERE CAN I GET IT?

The parental permission is the necessary document for those assistants who are 16 and 17 years, to enter to the festival. You can get it on the following link DOWNLOAD AUTHORIZATION

I HAVE COMPLETED THE 18 YEARS IN THE HALF OF THE FESTIVAL, HOW SHOW I GET MY CREDENTIAL?

You will be credited as a minor until the time you turn 18, where you can request that we re-accredit you as an adult.

I'M 15 YEARS OLD AND I'VE COMPLETED THE 16 YEARS BUT AFTER THE FESTIVAL. CAN I BUY MY ENTRY?

No. No. It is required to be 16 to enter the event, due to the rules set out in the Act on Public Shows in the Valencian Community for the characteristics of our event.